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Passionate about helping you grow revenue, increase case acceptance, and make an impact.
Hello.
Believer | Wife | Mother | Healthcare Leader | Entrepreneur
My name is Tamesia Alston. I'm delighted to have the opportunity to introduce myself. Throughout my professional journey, I have been fortunate enough to gather a diverse range of experiences that have shaped me into the individual I am today. From exploring the world of healthcare revenue cycle and operations to diving headfirst into the realms of project management, I have acquired a skill set that encompasses adaptability, innovation, and a passion for continuous growth.
One of the aspects that truly drives me is the ability to connect with people from all walks of life. Building relationships and fostering effective communication has been key in my various roles, allowing me to collaborate seamlessly with providers, teams, patients and stakeholders alike. It is in these connections that I find inspiration, as I firmly believe that shared knowledge and a collective sense of purpose can lead to extraordinary achievements.
Alongside my professional journey, I have also nurtured a strong commitment to personal development. I am a firm believer in lifelong learning and constantly seek opportunities to expand my knowledge. Whether it's through attending workshops, acquiring new certifications, or diving into the world of podcasts and literature, I am constantly seeking ways to broaden my knowledge base and stay ahead of the ever-evolving healthcare business landscape.
I am excited to contribute my expertise in driving organizational success for the clients of AMG Healthcare Solutions. With a keen eye for detail and a strategic mindset, I strive to bring a fresh perspective to problem-solving, ensuring that our clients' needs are met and exceeded.
In summary, my journey has been a tapestry of experiences that have shaped me into a well-rounded healthcare leader with a commitment to excellence. I am eager to bring my skills and passion to my firm to make a tangible difference. Together, let's embark on a journey of success and carve new paths towards achieving our collective goals, keeping patient accessibility to quality care and patient outcomes at the forefront of our minds.
If you think it is expensive to hire a professional, wait until you hire an amateur.
My proficient technical, leadership and strategic planning skills coupled with my robust ability to problem solve have allowed me to make the following noteworthy accomplishments using strategic creativity in my professional career:
Oversaw $7.5M revenue cycle operations supporting cochlear implant patients in every US state - working with all state Medicaid plans, Medicare and Commercial Plans (including Medi-Cal).
Established policies and procedures to drive down $550K in over 90-day AR for a boutique dental practice within 3 months.
Managed a 54-person administrative team that met all financial targets for over 48 consecutive months of employment (supporting all dental specialties, including oral surgery, oral medicine, oral path, and TMD pain management).
Automated revenue cycle reports for patient financial services to report metrics, measure success, expose areas requiring more manpower, and improve processes for working accounts through the creation of a SWOT analysis.
Education & Certifications:
Bachelor's degree in accounting, master's degree in public health administration, master's certificate in healthcare management
Prior experience and expertise achieved from roles such as Core Functions Director, Coding Operations Manager, Reimbursement Manager, Senior Practice Operations Manager, Compliance Auditor, and Provider Coding Educator
Certification in Epic CDM (charge description master)
Certified dental AND medical biller and coder
Certified educator with experience teaching at the high school and collegiate levels
My Qualifications
Meet The Team
“Alone we can do so little; together we can do so much.”
- Helen Keller
Mkay Ekanem
Director of Operations, Lead Virtual Assistant
Meet Mkay, our Director of Operations and the virtual assistant extraordinaire you've been searching for. With a passion for efficiency, she is here to ease your workload.
As a top-notch virtual assistant, Mkay offers a wide range of services tailored to your needs. Need help managing your busy schedule? Consider it done. From calendar management and appointment scheduling to travel arrangements, she has you covered.
Are you a provider feeling overwhelmed with administrative tasks? Leave it to Mkay - she'll handle email management, data entry, and document preparation with precision and attention to detail.
But that's not all! She excels in social media management, content creation, and customer relations. With her expertise, your online presence will shine, your audience will engage, and your clients will feel valued.
Working with Mkay means gaining a reliable partner who takes ownership of tasks, communicates effectively, and delivers on time, every time. She is a problem-solver, a multitasker, and a professional who thrives on exceeding expectations.
So, let's join forces. Together, we'll increase productivity and reclaim your precious time.
Trust me, as your virtual assistant, Mkay Ekanem is the catch you've been waiting for!
So, what are you waiting for? Let's team up and conquer those tasks. Trust me, you won't regret having her by your side. We will make work feel like play and achieve greatness together.